Constructive Dialogue Modelling by Kristiina Jokinen

Presents an overview of human factors in dialog systems and delivers a fresh metaphor for human-computer interaction and computer as agent. This book explains the architecture of dialog systems using examples from systems such as Interact and DUMAS. It is suitable for industrial designers and interface engineers. Top page

Complete description

Dialog management technology has developed rapidly over the years resulting in real-time applications like telephony directories, timetable inquiries, and in-car applications. However, the current technology is still largely based on models that use rigid command language type interactions, and the users need to adapt their human communication strategies to the needs of the technology. As an increasing number of interactive ubiquitous applications will appear, challenges for interaction technology concern especially natural, more human-friendly communication. Recent research has focused on developing speech-based interactive systems that aim to increase the system's communicative competence. By including aspects of interaction beyond simple speech recognition and question-answer based interaction, applications with more conversational interfaces have become possible. New dialog management technology needs to address the challenges in human-technology interaction, so that smart environments should not only enable user-controlled command interfaces but equip applications with a capability that affords easy and friendly interactions with the user. "Dialog Modelling: Speech Interaction and Rational Agents" provides an overview of the current dialog technology and research trends in spoken dialog systems, presenting a coherent perspective of AI-based cooperative interaction management. The book complements existing research regarding human-computer interfaces, speech and language technology, and communication studies in general, bringing different view-points together and integrating them into a single point of reference. "Constructive Dialog Modelling": presents a guide to spoken dialog technology and current research trends; provides an overview of human factors in dialog systems and delivers a new metaphor for human-computer interaction and computer as agent; explains the architecture of dialog systems using examples from systems such as Interact and DUMAS; and, offers a comprehensive overview of original research into the new trends in speech dialog technology in light of innovations such as ubiquitous computing. This book will provide essential reading for industrial designers and interface engineers, university researchers and teachers, computer scientists, human communication researchers, speech and language technologists, cognitive engineers/cognitive scientists, as well as social and media researchers, and psychologists. Advanced students and researchers in computer science, speech and language technologies, psychology and communication research will find this text of interest. Top page

General info

Publisher & Imprint: John Wiley & Sons Inc

City: New York

Pages: 184

More info: height 250 mm width 150 mm weight 666 gr

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Age recommended: Professional and scholarly

Summary Constructive Dialogue Modelling Foreword. Preface. Acknowledgments. Introduction. Two metaphors for interaction design. The Computer as an Agent. Design Models for Interactive Systems. Interaction Modelling. Communication Modelling. Human aspects in Dialogue System design. Ergonomics. User Modelling. Communication as a Human Factor. Dialogue Models. Brief History. Experimental Prototypes. Large-scale Dialogue Projects. From Written to Spoken dialogues. Dialogue Corpora. Dialogue Technology. Evaluation. Modelling Techniques. Intention-based Modelling. Conversation Analysis. Dialogue Acts. Conversational Principles. Collaboration and Teamwork. Dialogue Management. Representation. Learning, Adaptation and Creativity. Summary. Constructive Dialogue Model. Basic principles of communication. Rational Agenthood. Ideal Cooperation. Relativised Nature of Rationality. Full-blown Communication. Roles and Activities of the Participants. Expressive and Evocative Dimensions of Communication. Conclusions. Conversations with Computer Agents. Construction of the dialogue. Coherence and Context. Definitions of NewInfo and Topic. Topic Management and Plan Libraries. Dialogue and Domain Information. Reasoning on Interaction and Problem Solving. Free Associations and Intentional Acts. Planning and Generation of System Responses with NewInfo and Topic. Dialogue Systems. Desiderata for Dialogue Systems. Efficiency. Natural Language Robustness. Conversational Adequacy. Dialogue Management Models. Technical Aspects in CDM. Representation. Information Flow. Examples. Generation from NewInfo. Adaptive User Modelling. Multimodality in Route Navigation. Reasoning for Problem Solving. Constructive Information Technology. Learning and Adaptation. Dialogue Strategies. Language Evolution and Learning Multimodality and Multiparty Conversations. Interaction and Affordance. Conclusions and Future Views. References. Index. Top page

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